Privacy Policy

Published October 1, 2020

Your privacy is important. We want to you to feel safe when communicating with us and engaging with our content by adding your comments. So at Forged Ink, we shape our communications around a few core principles:

Privacy is a right. For this reason, we request only the minimum amount of personal data necessary to provide our clients the highest quality written content and materials, and provide our prospective clients and newsletter subscribers the information they need. We do not sell, lease, rent or otherwise disclose your personal data to third parties.

We do not retain personal data beyond what is necessary. This includes your name, physical address, phone, email and all other personally identifying information. It also includes backups of project files and other product or service information that may contain personal or sensitive data or media.

Transparency is our #1 goal. As our business develops and we incorporate new technologies to improve the service we provide, we are committed to routinely updating this policy to ensure you understand exactly what data we collect and how it’s used.

Two more important things you should be aware of:

  • We do not retain any financial data pertaining to the form of payment you use such as credit card numbers, bank accounts, or online payment systems.
  • You can request that we delete and/or destroy any personal data we hold about you (excluding data we are obligated to keep for administrative, legal, or security purposes). This includes the deletion from our backup drives of any background materials or communications, including data sheets, audio and/or video files, personal interviews, and email exchanges, upon completion of a project.

Who we are

Hi there! We’re Forged Ink Communications, a freelance copywriting service with a 10-year track record of providing our clients the content and marketing materials they need to connect with their customers. We write the words that help you leave a memorable impression.

You’ll find our home page at: https://forgedink.com.

What personal data we collect and why we collect it

We receive certain personal data directly from you (first-party data) when you voluntarily provide it to us, including but not limited to the following:

  • First name
  • Last name
  • Email address
  • Mailing address
  • Telephone number
  • Country
  • Job Title

Some personal data is automatically collected when you use our website or leave comments on the content you find here. This data may include one or more of the following:

  • IP address
  • Device identifiers
  • Web browser information
  • Page view statistics
  • Browsing history
  • Usage information
  • Cookies and other tracking technologies
  • Location information (such as IP address or zip code)
  • Log data (such as access times, hardware and software information)

We use this data only for legitimate business interests, including:

  • Network security
  • Personalization of web content
  • Content improvements to increase engagement
  • Web analytics
  • Business administration

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, including the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

We do not allow sexually suggestive or explicit images or video on our website. You are also forbidden from posting images or videos that were taken, appear to have been taken, or that were shared without the consent of the people involved.

Contact forms

Any contact information you submit through our website is used primarily for the purposes of communicating with you regarding prospective or current projects. Your name, physical address, phone, email, and all other personally identifying information is never shared with any third party.

Cookies

If you leave a comment on our site (which we welcome you to do), you may opt-in to save your name, email address, and website through the use of cookies. These are for your convenience and save you the trouble of filling in your details when you leave another comment. These cookies last for one year.

If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Content on this site may include embedded articles, videos and images reposted from other sources. Embedded content from other websites behaves in the same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We strive to engage with only the most trustworthy sources, but we have no control over and are not responsible for the behavior and privacy practices of other websites.

Who we share your data with

We do not disclose your personal data to third parties except when required to do so and solely for the purpose of business administration such as federal and state tax filings (detailed below).

We never sell, lease or rent any personal data to any third party.

How long we retain your data

If you leave a comment to something you find posted on our site, the comment and its metadata are retained indefinitely. This enables us to recognize and approve any follow-up comments without delay.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you leave a comment on this site, we do not sell, lease, rent or otherwise disclose your personal data to third parties.

If you contract our services from within the United States, we are required to submit identifying information to federal and state governments solely for the purpose of annual tax filings. This includes but may not be limited to your name/company name, address, and Tax ID.

For our clients outside the United States, the sharing of this data is limited to your name and/or the name of your company and the total value in US dollars of your investment in our services within a calendar year – no further information is shared.

How we protect your physical data

Any physical data, including fact sheets, reports, written questionnaires/interviews, and all background material is retained for the duration of the project and usually for a period of 12 months after its completion. After 12 months, all materials containing sensitive or personally identifying information are destroyed.

Tax documents, such as IRS form 1099-MISC, are retained in a secure location for a minimum of 7 years yet may be retained indefinitely.

We do not retain any financial data pertaining to the form of payment you use such as credit card numbers, bank accounts, or online payment systems.

How we protect your electronic data

We work hard to ensure data is encrypted when in transit and storage through a variety of security platforms and by using the most recent editions of all software that access the Internet.

Access to data is strictly limited to the minimum number of individuals and subject to confidentiality commitments. Access to all data is password protected; passwords are changed on a regular basis.

We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the Internet is not completely secure. We do our best to protect your personal data, but we cannot guarantee the security of your data transmitted to our website, via email exchange, or through the message boards of a third party freelancing platform; any transmission is at your own risk.

Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access. When possible, encryption is used, both in transit and storage. Backups of project files and other information that may contain personal or sensitive data are stored on external devices not connected to the Internet.

You may request that any background materials or communications, including data sheets, audio and/or video files, personal interviews, and email exchanges, be deleted from our backup drives upon completion of a project.

What data breach procedures we have in place

We will notify our customers, users, and newsletter subscribers upon becoming aware of a security incident and provide timely information detailing the security incident as it becomes known or as is reasonably requested by customers, users, and newsletter subscribers.

What third parties we receive data from

Google Analytics. We monitor visitor statistics such as audience, point of origin, and real-time traffic to learn how you arrived at our site, how you use our site, and what information you are most interested in.

What automated decision making and/or profiling we do with user data

None.